Hiring Part-time Receptionist at Sacramento Food Bank and Family Services

Hiring Part-time Receptionist at Sacramento Food Bank and Family Services
Job

Please submit resume, cover letter, three professional references and SFBFS’ employment application (Found on our Web site) by February 21, 2017 for consideration. No phone calls please.

Part-Time Receptionist

Sacramento Food Bank & Family Services (SFBFS), a local non-profit organization serving families and individuals in need since 1976, offers fifteen diverse programs at two facilities in Sacramento. A staff of 83 and several thousand volunteers accomplish SFBFS’ mission of assisting families in need by alleviating their immediate pain and problems and by moving them toward self-sufficiency and financial independence. For more information, please visit www.sacramentofoodbank.org.

POSITION DESCRIPTION

The Part-Time Receptionist at SFBFS’ Family Services’ campus is responsible for receiving calls and greeting guests, connecting them to appropriate staff members, answering questions and sharing information about SFBFS’ programs and services, implementing office procedures, as well as supporting the Communications staff by managing various administrative tasks and procedures. The Part-Time Receptionist is responsible for the following tasks:

 Create a warm and welcoming environment for clients, volunteers, visitors and donors

 Answer phone calls (bilingual English/Spanish preferred), forward calls to appropriate person/program, explain program hours and requirements to individuals, conduct limited client resource referrals

 Greet volunteers, share volunteer opportunities, greet groups, answer basic inquiries from volunteers

 Keep reception area clean and tidy, oversee security of main entrance

 Assist in preparation of donor thank you letters and birthday cards

 Act as point of contact for phone system concerns in absence of Administrative Receptionist

 Assist with building security and surveillance of main entrance in absence of Administrative Receptionist

 Assist VP of Communications & Marketing and Communications Coordinator with administrative projects such as event planning, research, filing, phone calls, etc.

 Other duties as assigned

REQUIREMENTS

 1-2 years of experience as a receptionist or administrative assistant

 Knowledge of basic computer programs (Microsoft Office, internet) and phone systems

 Ability to represent SFBFS in a favorable light to the public

 Work harmoniously with other staff, work independently with very little supervision

 Multi-task and manage several different priorities

 Respond to unanticipated events and diffuse crisis/emergency situations

 Highly organized and attention to detail

 High standards of grooming and personal appearance

 Friendly and outgoing personality, patient on phone and in-person

 Reliable transportation is required

POSITION DETAILS

 Part-time, hourly position; Monday through Thursday 10 a.m.-2 p.m., Friday 12-3:30 p.m.

 Position is based at SFBFS’ Family Services campus in Oak Park in an office setting

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